SYLLABUS

M Com / Sem I / MCCC105

 ORGANIZATIONAL BEHAVIOR

100 Marks / 60 Hrs.

Objectives: To develop theoretical and practical understanding of different components of individual and group behavior in organizational setting.

Course Outcomes: The students should be able to

CO1: Understand the theoretical development of organizational behavior and its importance in managing people at the work place.

CO2: Understand the behaviour of the people as individual and members of the group.

CO3: Understand the foundation of group dynamics and the nature of conflict and its management

CO4: Distinguish between manager, boss and a leader and learn the theories of leadership

CO5: Understand different types of organizational structures, organizational climate and to know the importance of organizational culture apart from learning how to deal with change and stress.

Contents:

Unit I- Introduction: Emergence of Organizational Behavior; Management and OB; Hawthorne Studies and Human Relations School; Challenges and Opportunities for Organizational Behavior; Positive Organizational behaviour.

Unit II- Individual Behavior: Foundations of Individual Behavior; Perception; Attribution; Personality; Attitude; Learning and Values; Motivation –theoretical and practical dimension.

Unit III- Group Behavior: Group dynamics; Cohesiveness and productivity; Group Decision Making; Managing organizational conflict; Managing misbehavior at work.

Unit IV- Leadership: Influence, Power and Politics; Leadership – theoretical and Practical dimension.

Unit V- Organization System & Processes: Organization Structure – foundation and types; Climate and Ethos; Communication; Organizational effectiveness & performance; Managing change.